enjoy your family meals
How It Works?
1. Select Creator
Find your favorite creators you adore. Share your love for your favorite celebrity with other fans. Make yourself/someone else happy through interactive messages.
2. Book Creator
Book a Creator for Personalised Live Video/Message. This is the message that celebrities will connect for. Include all the important details in your request form.
3. Make Payment
Choose your favorite payment mode - Credit Card, Debit Card, Paytm, UPI, or other wallets. After making payment you’ll receive the confirmation mail for your order.
4. Get Video/Message
Your order will be sent via email. Capture the Moment. Upload and share it on Social Media! For live video calls, you’ll get a meeting link to connect.
Money-back Guarantee - for some reason, if your request isn't completed, we will refund your money within 3-5 working days.
Frequently Asked Questions
What does Merchit Do?
Merchit is India's Largest Creator Merchandise and engagement platform; for services like offical merch, personal video shoutouts & virtual meetups etc., where you can book personalized creator video messages, wishes, and greetings from their favorite creators for various occasions. It is a one-stop for all your creator experiences.
How can I book to connect or receive personalized message from Creators?
The process is user-friendly and intuitive. You just need to select a Creator and provide us details like the sender’s name, recipient’s name, occasion details, and detailed message you would like to hear from your favorite celebrity. Merchit will send the personalized video of your favorite creator to your personal mail.
What are the creator engagment tools on Merchit?
Merchit empowers creators and fans to all benefit from the communities they build through shared experience different connectivity tools.
1) Personalised video messages – Creators record an approx. 30 to 40second personalized video with the message content as given by the user. The video can be booked for yourself or for gifting. Common uses are birthday wishes, anniversary, get well soon, all the best, apologies, etc.
2) Video Call – Creators get on a 5-minute video call with the buyer.
3) DM on social media – Creators send a single text message to the user on social media (Instagram) from their own account.
4) Official Merchandise - Creators launch their own personalized official merchandise available for fans to buy and have a tangible product that binds them to the creator.
Why did my order get declined?
It may be due to one or more reasons, including but not limited to: celeb unavailability, inappropriate request or message, business name or brand name mentioned in the personal message request, not enough time, etc. We suggest to re-book the order and place the request following the Merchit standard order guidelines. You may mail us at firstname.lastname@example.org for assistance.
What if my order doesn't get completed?
Merchit will make sure you do but we understands the busy schedule of Artists, so in case of unavailability, we provide immediate refunds to the fans without any hassle. This is extremely rare but if due to some unforeseen circumstances We encourage you to re-book your order as per our order guidelines, and Merchit team shall strive to get you the perfect video message from your favourite Creator.
How much time does it take for my request to get delivered?
Usually, it takes a maximum of 7 working days to process your request. However, we try our best to ensure we stick to your preferred date and close the requests.